Disputes Agent Dutch Speaker
Recruitment process for this position and onboarding trainings are conducted online
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Who are we looking for?
are open to start international career
want to work with Dutch language
have strong analytical skills
speak very good Dutch (B2/C1 level) and English (B2 level)
...we have a job for you.
What will you do?
Dealing with all types of customers' queries and disputes within the role.
Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open
Handles day-to-day activities and cooperates closely, when necessary, with customer service representatives, salesmen, Accounts Receivables and managers to ensure ‘on time’ resolution
Communicating mainly in writing with customers and the Client in a professional manner
Co-operation and supports to all team members
What we offer?
Working with great people and in legendary atmosphere
No formal dress code
Annual family picnics
Unforgettable integrational events
Employee volunteering opportunities and interesting CSR projects
We value and respect diversity in terms of gender, nationality, roles, age, interests
Internal celebration initiatives: Children’s Day, St. Nicholas Day and many more
Supporting employees’ hobbies: Business Run, e-sport games, basketball, volleyball
Development in expert or leader competencies
Broad training offer with possible co-funding
Access to MIT Sloan Management Review Polska knowledge base
Introduction plan for new employees and Buddy Initiative
A wide range of instructor-led and e-learning trainings
Co-financing for post-graduate studies and courses
Many companies under one roof / internal headhunters
Internal development events: conferences, meetings, communities
Education First platform for learning English online
Contract of employment for an indefinite period
Bonuses, including those for new employees recommendation
Additional life insurance
Access to MyAudiobooks - Entertainment and personal growth in audio version
Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
Disability inclusion, assistive technologies, reasonable accommodations
Stay Well helpline to support the emotional and mental aspects of well-being
Private medical care for you and your family
Bicycle parking and carpooling options
Free coffee, water, milk and wide range of teas
Anti-smog plants in offices
Application link: https://jobs.capgemini.com/pl-gb/job/Kraków-Disputes-Agent-Dutch-Speaker-SL/597865601/?locale=en_US
Capgemini Polska Sp. z o.o.Zobacz wszystkie oferty Capgemini Polska Sp. z o.o.