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Junior Fraud Associate with English

Lokalizacja: Kraków

Ogłoszenie Agencja Pracy

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Szczegóły oferty:

Junior Fraud Associate with English -  Chargeback team


Job Description Details:

  • real job experience from day one, based on the employment contract;
  • being a part of the Finance Team and exposure to our global business and how we work across a variety of markets including, the US, UK, Germany, Italy and France;
  • open and trusted teamwork in which we value fun along the way;
  • competitive benefits that include private medical care, life insurance, multisport;
  • casual atmosphere and all of that you will experience in our modern office. 


Main tasks:

  • the chargeback associate will be responsible for review and response to customers’ requests for order refunds /replacement. Chargeback Associate should differentiate valid claims from untruthful ones by making deep research within variety of systems to make the key  decisions;
  • associate will have the authority to close customer accounts, block addresses, phone numbers, credit card numbers etc. to ensure any future orders placed with the same characteristics are stopped.


We are looking for candidates who:

  • have a catchy eye, ‘detective-like’ mindset, attention to details;
  • have ability to navigate quickly and multi task through systems and software;
  • are passionate about the dynamic world of financial abuses;
  • present the ability to deliver a negative message in a positive manner;
  • present the ability to make quick decisions using sound judgment with limited supervision are able to fluently communicate in English.


Apply by "Aplikuj Teraz" button. 

Dodano dnia: 23-03-2019


QVC Poland Global Services

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