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Intern IT Operations Monitoring Center

Lokalizacja: Rzeszów

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Szczegóły oferty:

Deloitte. I kropka. W centrum kariery.
Intern IT Operations Monitoring Center
Miejsce pracy Rzeszów

Who we're looking for

  • Student of IT technology (at least II year);
  • Good knowledge of IT issues;
  • General knowledge about IT infrastructure;
  • High motivation to develop competences and interests;
  • English – communicative level;
  • General knowledge of at least one relevant area among, e.g.:Windows Servers or Linux Servers or VMware or Azure administration would be an advantage;
  • Verbal and written interpersonal communication skills;
  • Collaboration and team-oriented work philosophy.

Your future role

  • Continuously monitoring IT technology, systems and applications with emphasis on their availability and performance. This includes communications circuits, cloud resources, LAN/WAN systems, routers, switches, firewalls and VoIP systems and applications;
  • Providing timely response and 1st level resolution to all incidents, outages and performance issues;
  • Categorizing issues for escalation to appropriate specialized technical teams;
  • Recognizing, identifying and prioritizing incidents in accordance with customer business requirements, organizational policies and operational impact;
  • Escalating to senior staff for assessing root causes;
  • Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical staff to help them predict future issues or outages;
  • Documenting all actions in accordance with company policies and procedures;
  • Notifying customer and third-party service providers of issues, outages and remediation status;
  • Working with internal and external technical and service teams to create and/or update knowledge base articles;
  • Continuous improvement of monitoring and alerting systems.
  • Proactively identify and respond to events impacting IT systems and applications;
  • Cooperate with Incident Management during high and critical events;
  • Provide high quality support to other technical IT teams within Deloitte Central Europe;
  • Prepare guides and documentation.

What we offer

  • Opportunity to develop and broaden technical skills;
  • Working in a dynamic, international business service firm environment;
  • Possibility to work on systems development;
  • Work in one of the world's largest consulting firm;
  • Real opportunities for growth and promotion; 

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

About Team

Network Operations & Systems Administration team operates key infrastructure such as Deloitte data centers, servers – both physical and virtual, backup systems. It takes care of the network spanning 18 countries and dozens of offices.

Dodano dnia: 18-01-2019



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