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Help_Desk_sepcialist

Lokalizacja: Warszawa

Ogłoszenie Agencja Pracy

Szczegóły oferty:

Help_Desk_sepcialist
Miejsce pracy: Warszawa (mazowieckie, Polska)


Branża:



Minimalny poziom wykształcenia: wyższe




Responsibilities:


  • Active monitoring and providing 1st level support for external and internal customer"s environment

  • Managing the queue of incidents and make sure that all of them are served according to appropriate service level

  • Autonomously solve issues based on predefined procedures, knowledge and experience

  • Sharing knowledge and expertise within the team



Qualifications:


  • BS in Engineering/Computer Science/IT and/or equivalent experience

  • At least 1 year direct, hands-on working experience in a similar position

  • Must hold at least one of the certificates: ITIL foundation, CCENT, MTA, or any higher Microsoft certificate in Windows Client or Windows Server

  • Presents good command of English, at least at B2 level

  • Experience in administration of complex IT systems, distributed environments

  • Knowledge of ITIL ICT Service Operation, 1st line support and 2nd line support: Incident management and requests fulfilment process

  • Good knowledge on Microsoft products and technologies including Windows 7, Server 2003 and 2008, Office 2007, Office 2010

  • Familiar with Linux/Ubuntu system

  • Good understanding of TCP/IP networking and related services

  • Good knowledge of and experience in Audio-Video solutions (Beamers, LCDs, Large Display Walls, etc.) and Video Conference Systems is a plus

  • Good communication skills and service-oriented attitude, well developed interpersonal skills

  • Ability to work under pressure and on multiple tasks

  • Sense of initiative and responsibility for the assigned areas of work

  • Accuracy and attention to details



Our offer:


  • Attractive salary based on B2B contract or contract of employment

  • Multicultural working environment and possibility to advance technical skills

  • Private Healthcare (Medicover) and MultiSport Card

  • Access to an e-learning platform

  • Internal trainings, coaching and mentoring









Prosimy o dopisanie następującej klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (Dz. U. z 2002 r. Nr 101, poz. 926, ze zm.)"


Dodano dnia: 13-09-2018

Reklama:

Już teraz każdy ma możliwość stworzenia własnego życiorysu w kilka chwil.

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