Junior Customer Service Representative with Dutch or German

Location: Poland, Warsaw

Key responsibilities:

• Providing high quality customer service by responding to telephone inquiries, requests and problems;
• Answering calls in Dutch or German and English/Polish on a variety of products and services;
• Analyzing and resolving queries on first contact or forwarding details to appropriate support area for resolution;
• Using thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures.

Requirements:

• Fluency in Dutch or German;
• Fluency in English or Polish;
• Excellent communication and interpersonal skills;
• Good PC skills.
•  

We offer:

• Full time position, employment agreement;
• Working hours from Monday to Friday;
• Excellent package including complex medical care, group insurance, Multisport card;
• Highly professional, multicultural environment and high standards of work;
• Work in a dynamic team with a supportive inclusive culture and strong values;
• Professional trainings, opportunity to develop career path in organizational structures;
• Interaction with Clients and Colleagues across the globe;
• Good atmosphere at work and comfortable working environment;

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button.