Business Analyst

Key Responsibilities:  

• Creating and supporting FM/Operations teams with business data analytics.
• Consolidation of other customized reports and their distribution.
• Compilation and analysis of Work Order data on periodic basis and as required.
• Calculation of service performance KPI metrics on monthly basis.
• Evaluation of data in purpose to complete KPI section of Service Performance Scorebook.
• Collection and compilation of Building Incident Reports (BIR) data and evaluation.
• Regular communication with FM/Operations teams, CCC as well as client.
• Participating in continuous improvement of reporting and supporting processes.
• Compilation Customer Satisfaction distribution of reports.
• Liaising with key stakeholders to deliver reports in a timely manner
• Communication with the client regarding the reporting products
• Collecting the data from respective stakeholders 

 Requirements:  

• Fluent German language – written and spoken
• Communicative English language – written and spoken
• Min. Bachelor’s degree – Management, Business or Quantitative subjects
• Experience and fluency in the compilation and analysis of quantitative and qualitative data sets
• Excel – highly proficient
• PowerPoint – proficient
• Good communication skills: written and verbal 
• Proven time management and organizational skills
• Experience of working in an environment where delivering outcomes within tight timescales is a pre-requisite 

We offer:  

• Opportunity to gain experience in a professional, multinational corporate environment
• Opportunity to grow with the team and experience lively, energetic and friendly work atmosphere
• Multilingual (12 languages used in everyday work) environment across EMEA
• Private medical care with a very attractive offer
• Competitive benefit package (life insurance, partly funded language lessons, sport & recreation allowance)
• Work place located in a quickly developing office district with an easy access to public transport
• New office place in a recently finished, modern building

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button.